Bea99 Privacy Policy – Your Data Is Fully Protected

📌1. Introduction

Bea99 (bea99.app) the preferred online entertainment platform for millions of users across Bangladesh. We know you trust us with your personal information, and we take that trust seriously.

This Privacy Policy has been written in plain language with Bangladeshi users in mind. It explains in detail what information is collected when you use the bea99 platform, how it is used, and what rights you have over your data.

This Privacy Policy is bea99's Terms & Conditions as part of these terms. Continued use of the platform constitutes your acceptance of this policy.

📥2. What Information We Collect

2.1 Information Collected Directly From You

The following information is collected during registration and account use:

2.2 Automatically Collected Information

When you use the bea99 platform, certain information is collected automatically:

• Device Information: IP address, device type, operating system, and browser version.
• Usage Patterns: Page visits, click patterns, session duration, and navigation paths.
• Location Data: Approximate location based on IP address only — precise GPS location is never collected.
• Log Data: Login/logout timestamps, betting activity, and transaction logs.

2.3 Information Obtained from Third Parties

Limited information may be received from payment gateways (such as bKash, Nagad, and Rocket) for transaction verification purposes. This information is used solely for fraud prevention and payment confirmation.

⚙️3. How Your Information Is Used

Collected information is used only for specific, defined purposes. bea99 does not use your data for vague or unspecified reasons:

• Account Management: Registration, login, password reset, and account verification.
• Payment Processing: Processing deposits and withdrawals, and preventing fraud.
• Service Improvement: Analyzing user experience to improve and enhance the platform.
• Ensuring Security: Detect and prevent suspicious activity.
• Legal Obligations: Compliance with regulatory guidelines and KYC/AML requirements.
• Contact: Important account updates, transaction confirmations, and support services.
• Promotions (with consent): Sending relevant offers and bonus information where you have given your consent.

🤝4. Who Your Information Is Shared With

Bea99 does not sell, rent, or commercially transfer your personal information to third parties. Information may only be shared in the limited circumstances outlined below:

• Payment Provider: bKash, Nagad, Rocket, and USDT gateways — only the information necessary to process transactions.
• KYC Verification Service: Authorized third-party identity verification providers who are bound by strict privacy standards.
• Law Enforcement: When required to disclose information under Bangladeshi law or by court order.
• Fraud Prevention: Sharing information with relevant authorities in connection with investigations into money laundering or fraud.
• Business Transfer: In the event of a company merger or acquisition, members will be informed in advance.

All third-party service providers must uphold the same privacy standards as bea99 and are contractually prohibited from sharing your data further.

🍪5. Cookies & Tracking

5.1 What Are Cookies

Cookies are small text files stored in your browser. They help improve your browsing experience and save you the hassle of logging in repeatedly.

5.2 Cookies We Use

🛡️6. Security Measures

Bea99 uses industry-leading technology and processes to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled for login.
• Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
• Regular Audits: Regular security audits conducted by third-party experts.
• Restricted Access: Staff may only access specific data when required for their job responsibilities.
• Data Masking: Sensitive data is masked even within internal systems.

🗄️7. How Long We Retain Your Data

Bea99 does not retain your data longer than necessary. Our specific data retention policy is outlined below:

• Active Account Data: Retained for as long as your account remains active.
• Transaction History: Retained for up to 5 years for legal purposes.
• KYC Documents: Data may be retained for up to 3 years after account closure.
• Log & Session Data: Automatically deleted after 90 days as a general rule.
• After Account Closure: Core data is deleted after 30 days, though information subject to legal obligations may be retained separately.

⚖️8. Your Data Rights

Every member registered with bea99 has the following rights regarding their personal data:

👶9. Protection of Minors

Bea99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store any data from minors.

• Age verification is carried out at the time of registration.
• Date of birth is verified during the KYC process.
• If a minor is identified, the account is immediately closed and all associated data is deleted.
• Parents or guardians with concerns are welcome to contact us at support@bea99.app.

🔄10. Changes to the Privacy Policy

Bea99 reserves the right to update this Privacy Policy as needed. Any changes will be handled in accordance with the following:

• For minor updates, only the "Last Updated" date at the top of the page will be changed.
• For significant changes, advance notification will be sent to your registered email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of this policy are available upon request from support@bea99.app.

📬11. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

We typically respond within 24–48 hours. Urgent security matters are given the highest priority.